A global survey conducted by consulting firm McKinsey finds that Businesses’ use of Artificial Intelligence (AI) has increased dramatically, from 55 percent in 2023 to 72 percent in 2024.
AI technologies include Microsoft Copilot, Google’s Gemini, and ChatGPT, etc.
” For many firms worldwide, 2023 may be considered the year of AI discovery, but 2024 has been the year of adoption, according to the report, while noting that many adopters of the technology are also wary of its inherent risks.
The findings of the report showed that more than two-thirds of its survey respondents in nearly every region said their organisations are using AI.
When considering usage by industry, the professional services sector saw the largest increase. Furthermore, the responses indicated that businesses are now utilising AI in more areas of their operations.
“Half of respondents say their organisations have adopted AI in two or more business functions, up from less than a third of respondents in 2023,” McKinsey reported.
